Case Study

Cover-Tex transform its operations and doubles turnover after implementing Mertex

Overview: Better stock control was a major driver for Cover-Tex selecting Mertex software, but it also had transformational results for the business as a whole
Covertex Case Study

We were never sure what we had in the warehouse unless we did a stock take. We relied on brainpower to despatch the right items, which was susceptible to human error. With Mertex we have an up-to-date screen in front of the sales teams so they know exactly what we have in stock, and where it is.

James Le Voir
Managing Director

The accurate data that Mertex ‘dashboards’ for purchasing, warehouse management and sales order processing provide has resulted in fewer mistakes and better communication with their customers.

Now we’ve settled into Mertex, there’s a lot more scope to take on more business without additional staff. It’s meant we’ve cut down overheads on overtime, dramatically cutting costs.

James Le Voir
Managing Director

Key Facts

Mertex was selected to help maintain service levels whilst the company grew

Efficiency improvements from better stock control has given staff more time to manage orders and deliveries

Staff love that they can change order delivery dates easily

Feb 2015Implementation
30%Increase in efficiency