A software solutions company with a passion for providing operational excellence to textile businesses

Reflex Data Systems Ltd. is the premier provider of ERP software for industrial textile manufacturers and merchants. Founded in 1987, Reflex has achieved nearly absolute market dominance in the UK’s fashion and home interiors market, thanks to the loyalty and satisfaction of its customers—ranging from small businesses to internationally recognized luxury brands. For decades, Reflex has been solely focused on understanding and solving problems unique to the textile industry through software development. From its headquarters in East Yorkshire and satellite office in New York, Reflex develops and supports its highly specialized and functionally rich Mertex software solution for a growing user base.

Mertex ERP About UsReflex Data About UsReflex Data client Abraham Moon & Sons

Our Teams

Helping their clients to achieve operational success is the goal of the people here at Reflex Data Systems.
Here is a little about them:

Product Development

Our developers have vast experience of developing software solutions within the textile industry and are continually delivering the latest market requirements within the Mertex ERP software. They ensure our customers benefit from features and functionality that constantly meet changing textile business requirements, regulation compliance, and that it remains relevant and valuable.

Professional Services

The Professional Services team work collaboratively with our customers to smoothly implement the Mertex solution. Their experience of software and business processes within the textile industry enable them to be trusted advisors to clients and to deliver professional services including project management, consultancy and training.

Customer Success

Our customer success team are the first port of call for our customers. They are drivers of our customer service and focus on query outcomes and our customer’s ongoing success.

Application Support

The support team ensure that Mertex users are able to maximise the use and value they gain from the software and the smooth running of their operational processes. Should a customer experience an issue with their running of the software, the team analysts will work with the user to address and fix the problem. Support issues are recorded through a case management system that the customer can access to provide them with real-time updates.