E-commerce B2B/B2C

Capture sales online and enhance customer experience

E-commerce interface

The e-commerce tool is now taking around 5 per cent of our orders. It’s relieving the resources we need in the customer service department and improving accuracy.

Rob Goldwater
Finance Director, Ashley Wilde

More than an e-commerce tool, the system enables access to a separate area of your website where customers can answer their own account enquires and place orders, saving office staff time.

With numerous ways of finding the product to order; the process is fast and accurate. Customers can search by previous orders (clicking the add to order button for individual items), product code/description, and collection – and all with real-time stock availability for great customer satisfaction.

Some of the main features and how
they benefit users

Your customers can create their own collections whilst browsing, with mood boards, favourites, and projects

Fully aligned to your current website and branding

Gives trade customers viewing access to past orders, enquiries, invoices, and parcel tracking

Multiple payment options including trade customer credit as defined in their account and credit/debit card

All integrated data is in real-time directly from Mertex for the highest accuracy

Increase the power of Mertex with additional integrations

In addition to your Mertex software, there may be additional integrations that your business requires.

Sales Focused


E-Commerce B2B/B2C


Mobile Sales App


Customer Order App

Management Tools




Business Intelligence


Self Serve Reporting

Data Exchange




Data Replication & EDAs