Mobile Sales App

Enable Reps to access key sales information and enter orders on the road, with real-time stock levels

Mobile Sales App

(The app) has really simplified the order-taking process for our sales team and eased the burden on our back office staff when processing orders into Mertex – particularly at busy trade shows.

John-Andrew Ovenstone
Managing Director, Warwick Fabrics

With the Mobile Sales App integration, your Sales Reps can take orders whilst they sit with clients with access to your full catalogue of products and related information such as images, pricing, stock levels, and customer balance, allowing them to perform better and upsell successfully.

This benefits internal staff who get fewer calls and can concentrate on other tasks.

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Some of the main features and how
they benefit users

The direct nature of the order input offers time savings and a reduction in human error from miscommunication to internal staff over the phone or written down on paper

Orders can go straight into the system at trade shows to eliminate the input queue after the show

Improvements to customer service as clients receive their orders quicker

Access to Sales Reps’ mobile sales records and reports

Reduces the stress on internal sales staff as a reduction in stock queries and order phone calls enables them more time to reduce errors in other areas

Orders can be entered simply on an iPad without an internet connection

Automatically emails the customer as it would have if the order had been entered in the office